Refund Policy
We want you to love everything you purchase from Don't Wait To Wander! Please review our Refund Policy below to understand your options in case something isn’t quite right.
Digital Products
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All sales of digital products (e.g., guides, courses, templates) are final and non-refundable.
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If you experience technical issues or are unable to access your digital product, please contact us at [insert support email] so we can assist you.
Physical Products
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You may request a refund or exchange within 14 days of receiving your order.
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To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.
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Customers are responsible for return shipping costs unless the item is defective or we made an error.
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Refunds (if approved)
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Approved refunds will be processed to your original payment method within 5–10 business days.
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If you haven’t received a refund after that time, please check with your bank or payment provider.
Non-Refundable Items
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Digital downloads
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Gift cards
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Clearance or final sale items
Damaged or Incorrect Orders
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If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll make it right with a replacement or refund.
Contact Us
If you have any questions or concerns about your purchase or our refund policy, please reach out to us at hello(at)dontwaittowander.com
Thank you for supporting Don't Wait To Wander!
Warmly,
Jo Ellen and Joe
Don't Wait To Wander!